Well, first, they're two entirely different resources, so why not use them both?
As for single vs multi-rolls using SQ, the multi-roll guarantees you a 4* or higher card, where 10 single rolls does not. There are several good 4* CEs out there. As for chances to pull an SSR, they appear to be roughly the same, going off the old math I could find on Reddit - 1%. In my experience, I've gotten one SSR Servant from a ticket, but 12 SSR Servants from the 30 SQ spins, so it really just comes down to luck.
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